22 Mar 2019 | Engineering |
We’ve been asked to provide an Avaya IP Office Telephone Engineer recently. We love sorting out problems with “orphan” systems. Usually, these lack a maintenance contract or even a casual relationship with an engineer. We’ve blogged about this, including...
20 Mar 2019 | Engineering |
Frequently, in our work as phone system engineers, we’re called out to try and sort out a fault on a business system by a desperate customer. An Awkward Conversation Us:- “So, don’t you have a maintenance contract for this system” Them:- “Well, we used...
6 Mar 2019 | Engineering |
I’m a telephone and cabling engineer working in the North East of England. I spend some of my time cabling challenging places such as pubs and houses with data cabling. I’m often asked by private customers about wiring a house for ethernet (Cat 5e/Cat 6)....
27 Apr 2018 | Home Phone Repair |
BT dropwire telephone cable – we shouldn’t really be talking about it, as it runs from the master socket onto the BT (more correctly Openreach) network. Of course, no-one ever gets involved with that side of the network, do they…? This blog, therefore,...
12 Apr 2018 | Home Phone Repair |
Moving your master socket seems to be a very hot topic for our blog readers. It’s actually a kind of “yes, but no” topic, rather than a straight answer. My simple opinion as a local telephone engineer is:- “Yes you can (unofficially)”...