We are
Independent Telephone Engineers

Repairing. Cabling. Installing. Surveying. Consulting.

Independent. Local. Honest. Experienced.

Based in Eaglescliffe, Stockton on Tees, we serve the business and residential community as all-round independent telephone specialists. Since 1999, we’ve worked with major PLCs across the UK as well as with our local community. We provide a truly independent telephone engineering service.

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Engineering Specialists

We provide support for telephone systems, cabling, installation and repair, fault tracing, and survey services. We’re part of a large informal network of independent engineers across the UK, and have access to specialists in many different fields.

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Home Phone Repair

We’re not solely focussed on the business community, but we offer professional standards of engineering to our local domestic phone users at an affordable price.

PABX Recycling

We’re one of the UK’s longest-established telephone system removal and recycling specialists. Although this is no longer our core business, we retain our significant proven capability in removing large legacy PABX.

Latest Articles

We regularly write about changes in the industry, discoveries made on client sites, lessons learnt, mistakes not to make, advantages/disadvantages of service providers, and much more. Please regularly check our blog. Here are the latest three articles:

The Secret Life of BT Dropwire Telephone Cable

27 April 2018 | Home Phone Repair | 0 Comments

BT dropwire telephone cable – we shouldn't really be talking about it, as it runs from the master socket onto the BT (more correctly Openreach) network. Of course, no-one ever gets involved with that side of the network, do they...? This blog, therefore, should be...

Moving Your Master Socket – Will I Get A Fine?

12 April 2018 | Home Phone Repair | 0 Comments

Moving your master socket seems to be a very hot topic for our blog readers. It's actually a kind of "yes, but no" topic, rather than a straight answer. My simple opinion as a local telephone engineer is:- "Yes you can (unofficially)" ...but also... "No you...

BT Openreach New NTE5C Master Socket – Faster Broadband?

31 March 2017 | Engineering | 19 Comments

The BT Openreach New NTE5C Master Socket has been available for some time now. As I'm a telephone engineer, who has dealt with master sockets for years, I thought I'd give a guided tour Before We Start... If you don't want to read my masterpiece below, and just need...

We are Independent Telephone Engineers